Response latency
+320%Lab500ms
Live500ms
The 500ms Illusion
Platforms promise sub-500ms response times in sterile lab tests. But when live database queries and model reasoning execute on an active line, latency explodes past 2 seconds.
Agent Analysis and Performance
HomeAgent performance
3 calls liveAug 1 – Aug 31Export
Total Conversations
08.2%
Qualified
05.1%
Need a Follow Up
02.1%
High-Intent Leads
012.4%
Conversations by agent
Daily volume · top 7 agents
7D30D90D
Top performing agentsView all
#AgentConv.Qual.Rank
1AAvaInbound64271.4%2
2BBrianFollow-ups61068.9%1
3CChloeRenewals56166.2%1
4DDiegoBookings36061.7%–
5FFelixSupport18855.0%2
6GGraceSurveys18552.6%1
7EElenaWin-back17958.3%3
problem
Your agents look great in demos, but they collapse on live calls
Standard call platforms treat live conversations like one-off cold email blasts. The moment real-world reasoning, mid-call interruptions, or enterprise workflows hit the phone line, the illusion shatters.
Campaign · leads.csvStatic
Greeting hangupSignalDead
Mid-call stallSignalDead
Sudden disconnectSignalDead
Disposable Campaign Blasts
Static CSV uploads ignore critical live signals. Greeting hangups, mid-call stalls, and sudden disconnects are logged as dead metrics.
MAR 12
“Pricing concerns”
context lost
MAR 15
“Who is this again?”
The Amnesiac Pipeline
When an unready customer calls back three days later, the agent starts completely from scratch. No persistent state, no context memory, and another lost opportunity.
solution
From disposable calls to an enterprise intelligence engine.
CALL_01 • INBOUND_VOICE[ TRANSCRIPT_LOG ]
> "I'm driving right now. Can you call me tomorrow around 4?"
⚡ INTENT_PARSED: Deferred Contact (Reason: Driving)
Conversation
Never miss a window. Timed to perfection.
A callback shouldn't be a guess. Verbly listens for exact scheduling cues in live audio, locking in the ideal follow-up time before your customer even hangs up.
Don't just automate conversations.
Build an operation that learns from them.
how it works
How conversations keep working after the call
Verbly turns what happens on every call into context, actions, and intelligence that drives what happens next
features
The building blocks behind every second conversation
Design your agents, map their workflows, give them numbers and channels, and let every call make them sharper.
01 · Agent Studio
use cases
Every industry has a conversation that got away
Verbly brings it back at the right moment, on whichever channel the customer answers.
Survey at scale
Corporate Chanakya
customer story
Corporate Chanakya ran a large-scale public survey with Verbly
Corporate Chanakya has run public surveys for more than a decade, turning what people say into data that decision-makers can act on. For a recent study, it ran the survey conversations at large scale on Verbly.
Anandu Krishnan M V
Expert, Opinion Research · Corporate Chanakya
AI agents for the second conversation
See what Verbly would recover at your company.
AI agents for voice, WhatsApp, SMS and web chat.
30 minutes, no commitment.